Department of Finance implements temporary changes due to COVID-19

As a result of the Territory’s “Stay at Home” status and recommended precautionary measures to avoid the spread of COVID-19, Commissioner Kirk Callwood would like to inform the public of the following changes at the Department of Finance which are effective Monday, August 17, 2020.

All business with the Department of Finance (DOF) should be conducted electronically whenever possible. A customer drop box is also available at both offices: on St. Thomas at the Security station and on St. Croix at the west window before the main entrance.

Any physical customer transaction will be conducted via the walk up window, located inside the third door on the left when entering the St. Thomas complex and inside the main entrance on the left hand side of the St Croix building. Walk up window schedule: Wednesday, Thursday & Friday: 8am-2pm

• Government Insurance Fund Workers’ Compensation Insurance:
  • All public & private entities should utilize the forms located on the DOF website: https://dof.vi.gov/forms-and-policies/government-insurance and email them to governmentinsurance@dof.vi.gov
  • Once your application is received, our office will then contact you and inform you of the amount due. Recommended payment options are as follows:
    • Credit card-via the form on the website
    • Drop off at one of our convenient drop boxes at each office
    • Mail to our office
      • St. Thomas: 2314 Kronprindsens Gade Charlotte Amalie, USVI 00802
      • St. Croix: 4008 Estate Diamond Lot 7b Christiansted, USVI 00820
• W2 & 1099 forms:
  • GVI employees should utilize the Employee Self Service (ESS) for copies of W2’s and paycheck advices by logging on to https://usvi.munisselfservice.com. For ESS password resets, contact dophelpdesk@dop.vi.gov or call 340-714-5049.
  • Inquiries for W2s can be directed to the Payroll Division: grace.fahie@dof.vi.gov or 340-774-4750 x 2252
  • Inquiries for 1099s can be directed to the Accounting Division: vanessa.williams@dof.vi.gov or 340-774-4750 x 2262
• Checks:
  • Vendor check inquiries can be directed to the Treasury Division: terry.bridges@dof.vi.gov or 340-774-4750 x 2192
  • Payroll check inquires can be directed to the Payroll Division: grace.fahie@dof.vi.gov or 340-774-4750 x 2252

For more information and for DOF forms, policies & reports visit www.dof.vi.gov.

The Department apologizes for any inconvenience these changes may cause. However, we stand ready to continue serving you via telephone and electronic means. We thank you for your patience and understanding as we do our best to avoid the spread of COVID-19 in the Territory.

For more information on COVID-19, the new strain of Coronavirus, please visit the USVI Department of Health's website, doh.vi.gov/coronavirus or text COVID19USVI to 888777.

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